Do you believe that a brief website downtime has no significant consequences? Internet service providers may be overstating its importance. However, just a few minutes of disruption due to website downtime can lead to significant financial losses and customer attrition.
Your website serves as the primary communication channel between your brand and the audience you're trying to reach. A well-built website will attract and convert customers across any industry.
Businesses in banking, navigation services, and market research are heavily impacted. From loss of trust to negative reviews, you risk losing both current and future customers.
Imagine being the owner of a retail business with wholesale operations and e-commerce-based payments. When interrupted, customers become frustrated and disheartened, unable to shop or wait for hours just to make a payment. If this continues, customers won't want to return to your store.
Whether a large or small enterprise, if operating on a website platform, you always need stability and instant responsiveness. Otherwise, your customers will leave for another store and spread negative feedback about the unintended disruption.
Causes of Website Downtime
1. Poor-Quality Hosting
Even if your hosting service provider guarantees a 99.99% website uptime, that assurance may not be trustworthy. Even if their company fails to meet the standards they've promised and only fulfills about 75%, they won't compensate you for all the losses you incur due to website downtime.
Poor-quality hosting is one of the leading causes of frequent business website downtime.
Worse still, you may not accurately know how many times your website has experienced downtime.
Seek out a hosting service provider with adequate infrastructure capabilities to easily scale your website's bandwidth in the future.
2. DDoS Attacks
DDoS attacks occur when there are too many access requests to the web server, causing bandwidth congestion and crashing the web server. Even if your website isn't the
3. Malware Attacks on Websites
If your website has any security vulnerabilities or loopholes that can be exploited, a hacker can find them and immediately cause your website to stop functioning.
Without a website firewall protection system, it's vulnerable to attacks from hackers, and these attacks can cause serious website downtime for your business.
Website Security Solutions
A well-known and trusted website becomes a target for hackers wanting to vandalize it, placing spam links on it until you pay ransom.
In fact, a study earlier this year found that over 150,000 small business websites in the US could be infected with malware at any given time. Website incidents have damaged business brands, so we want to share some useful ways you can prevent website attacks:
1. Use strong passwords.
2. Regularly update software if you're using a WordPress website.
3. Use a WAF - web application firewall.
4. Install SSL.
5. Back up your website regularly to avoid ransomware attacks.
Ultimately, it's important to regularly monitor your website if it's truly important and economically valuable.
Because your business website is your virtual office on the internet. Keeping your website safe is mandatory and essential if you want to grow your business.